Automation is disrupting and re-defining how business run and how services are delivered today and in future. This momentum for Automation is shifting the paradigm from headcount driven models to software driven deliveries in traditional IT Services. With the evolution of Software-Defined Business and Software Robots (BOTS), Automation these days has become a strategic imperative for enterprises with the quantum of automation achieved emerging as a major KPI for their internal IT organizations.
The RL Catalyst BOTS platform from Relevance Lab enables Automation in traditional IT Service Operations encompassing Infrastructure, Applications and Service Delivery tasks. It helps enterprises standardize their automation efforts, achieve better quality and velocity with clear ROI tracking on human efforts saved. This platform helps organizations rapidly reduce 30% of common repetitive efforts related to User Management, Access Control, Application Deployments, Production Support tasks etc.