2021 Blog, Blog, Feature Blog, Featured

RLCatalyst AppInsights Now Available for AWS & ServiceNow Customers to provide Dynamic Application-Centric View of Cost, Health, and Security

Relevance Lab announces the availability of a new product RLCatalyst AppInsights on ServiceNow Store. The certified standalone application will be available free of cost and offers a dynamic application-centric view of AWS resources.

Built on top of AWS Service Catalog AppRegistry and created in consultations with AWS Teams, the product offers a unique solution for ServiceNow and AWS customers. It offers dynamic insights related to cost, health, cloud asset usage, compliance, and security with the ability to take appropriate actions for operational excellence. This helps customers to manage their multi-account dynamic application CMDB (Configuration Management Database).

The product includes ServiceNow Dashboards with metrics and actionable insights. The design has pre-built connectors to AWS services and unique RL DataBridge that provides integration to third-party applications using serverless architecture for extended functionality.

Why do you need a Dynamic Application-Centric View for Cloud CMDB?
Cloud-based dynamic assets create great flexibility but add complexity for near real-time asset and CMDB tracking, especially for enterprises operating in a complex multi-account, multi-region, and multi-application environment. Such enterprises with complex cloud infrastructures and ITSM tools, struggle to change the paradigm from infrastructure-centric views to application-centric insights that are better aligned with business metrics, financial tracking and end user experiences.

While existing solutions using Discovery tools and Service Management connectors provided a partial solution to an infrastructure-centric view, a robust Application Centric Dynamic CMDB was a missing solution that is now addressed with this product. More details about the features of this product can be found on this blog.

Built on AWS Service Catalog AppRegistry
AWS Service Catalog AppRegistry helps to create a repository of your applications and associated resources. These capabilities enable enterprise stakeholders to obtain the information they require for informed strategic and tactical decisions about cloud resources.

Leveraging AWS Service Catalog AppRegistry as the foundation for the application-centric views, RLCatalyst AppInsights enhances the value proposition and provides integration with ServiceNow.

Value adds provided:

  • Single pane of control for Cloud Operational Management with ServiceNow
  • Cost planning, tracking, and optimization across multi-region and complex cloud setups
  • Near real-time view of the assets, health, security, and compliance
  • Detection of idle capacity and orphaned resources
  • Automated remediation

This enables the entire lifecycle of cloud adoption (Plan, Build and Run) to be managed with significant business benefits of speed, compliance, quality, and cost optimization.

Looking Ahead
With the new product now available on the ServiceNow store, it makes easier for enterprises to download and try this for enhanced functionality on existing AWS and ServiceNow platforms. We expect to work closely with AWS partnership teams to drive the adoption of AWS Service Catalog AppRegistry and solutions for TCAM (Total Cost of Application Management) in the market. This will help customers optimize their application assets tracking and cloud spends by better planning, monitoring, analyzing and corrective actions, through an intuitive UI-driven ServiceNow application at no additional costs.

To learn more about RLCatalyst AppInsight, feel free to write to marketing@relevancelab.com.