Command Center

Automate your IT monitoring and remedial tasks by 30% through Command Center

Command Center acts as the first line of defense for global organizations by automating your IT monitoring and remedial capabilities across your applications and heterogeneous infrastructure environments.The evolution of “Software-Defined Business” is driving momentum for Automation. IT Monitoring Service Operations models are evolving from Traditional Models to Automation-led Managed Services Models. These models deliver higher availability, faster turnaround time, efficiency with committed service levels and cost savings. This is shifting the paradigm of Monitoring Operations from reactive remedial services to more proactive & predictive services.

A First Line of Defense for Your IT Monitoring Requirements

Organizations can potentially automate 30% of monitoring and remediation tasks, thus driving higher efficiencies and cost savings. The Command Centre is integrated with ServiceNow and can also integrate with other service desk applications. It is also integrated with popular monitoring and dashboarding tools mentioned below.

First Line of Detection and Auto-Resolutions
Self-Aware, Self-Control, Self-Correct, Self-Improve.
Cloud Security, Compliance and Governance.
Discovery, CMDB, SAE Enablement, Auto-Configured Dashboards.

RLCatalyst Command Center Architecture

How to Get Started

Command Center is offered as a Platform Based Service comprising of Software, Services and Support; and organizations can avail it in two different packages:

Basic

  • 24x7 Monitoring and Support for L0 tickets
  • Service Availability
  • Health Monitoring
  • Deployments Support

Advanced

  • DevOps Training & Support
  • Automation
  • L1/L2/L3 Support
  • Prioritized feature implementation in Roadmap
  • Security & Compliance
  • CMDB and Capacity Optimization
  • Cloud Migration and Management

Download The RLCatalyst Command Center Brochure

download