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Automate your IT monitoring and remedial tasks
by 30% through Command Center
Command Center acts as the first line of defense for global organizations by automating your IT monitoring and remedial capabilities across your applications and heterogeneous infrastructure environments.
The evolution of “Software-Defined Business” is driving momentum for Automation. IT Monitoring Service Operations models are evolving from Traditional Models to Automation-led Managed Services Models. These models deliver higher availability, faster turnaround time, efficiency with committed service levels and cost savings. This is shifting the paradigm of Monitoring Operations from reactive remedial services to more proactive & predictive services.
Command Center – a first line of defence for your IT monitoring requirements:

First line of Detection and Auto-Resolutions.

Self-Aware, Self-Control, Self-Correct, Self-Improve.

Cloud Security, Compliance and Governance.

Discovery, CMDB, SAE Enablement, Auto-Configured Dashboards.

Organizations can potentially automate 30% of monitoring and remediation tasks, thus driving higher efficiencies and cost savings.
The Command Centre is integrated with ServiceNow and can also integrate with other service desk applications. It is also integrated with 
popular monitoring and dashboarding tools mentioned below.
Command Center is offered as a Platform Based Service comprising of Software, Services and Support; and organizations can avail it in two different packages:
Standard Package
  • 24x7 Monitoring and Support for L0 tickets

  • Service Availability

  • Health Monitoring

  • Deployments Support

Advanced Package
  • DevOps Training & Support

  • Automation

  • L1/L2/L3 Support

  • Prioritised feature implementation in Roadmap

  • Security & Compliance

  • CMDB and Capacity Optimization

  • Cloud Migration and Management

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RLCatalyst CommandCenter Brochure
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