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Drive Frictionless Digital Commerce Business with
Cloud Marketplace and Supply Chain Automation
Traditional reseller and distributor business models across industries like IT, Telecom, Consumer Electronics and others with multi-layer distribution models are under tremendous threat with shrinking margins, shifting end user buying patterns on Cloud, need to scale across geographies and provide a more integrated Hybrid Cloud Care services to stay relevant in the new market paradigm.

There is also pressure from their OEMs to offer more value added services than just focus on re- selling products online. 
Business Needs and Drivers

Hi-Tech (IT, Telecom) B2B distribution massively disrupted by Cloud

Cloud enabling players to offer B2C experience in B2B scenarios

Shrinking margins in traditional business models

New entrants coming with online models (Digital Business) disrupting established physical players

Shift in End User Purchasing Behavior from Asset Purchase to “On-Demand Use” (Capex to Opex driving more digital offerings from OEMs)

Push from OEMs to re-model distribution business – from “offline and volume” to “online and value

Need for Distributors/Re-Sellers to be able to offer wider set across larger geographies/countries

Higher margin with “Managed Services” driving need to create bundled offerings with focus on managing a lifecycle of customer relationship that just a micro-transaction

Real time visibility on Analytics across the Supply Chain for better efficiencies

Need to drive “Self-Service” Portals for end users for better user experience and information on-demand

Need for managing renewals efficiently and timely

The Solution – RL Catalyst Cloud Marketplace
This solution offering from Relevance Lab enables traditional distributors to deliver superior direct online experience, thereby enhancing customer/reseller engagement, improving customer/reseller acquisition & retention and thus increasing market share, through relevant domain understanding, new technology expertise and pre-built solution assets. 
Partner Catalog Management
  • Simple, Virtual and Bundled Product Categories

  • Multistore Cofigurable Setup for Multiple Countries

  • Multi Vendor Support

  • Promotions, Discount and Deals

  • Automated Sychronization of Catalog from Providers

Partner & End Customer Management
  • Streamlined Approval Process to Onboard Partners/Customers

  • Credit Allocation and Management

  • Cost & Usage Analytics and Dashboards

  • Cloud/Service Account Linking

  • Multi Roles and Users Support

Marketplace
  • Microsites for Countires & Vendors

  • Smart Search and Advanced filter Engine

  • VAT/Tax Compliant Transactions

  • Cart Management

  • Related/Add-On Products

Order & Contract Management
  • Notifications & Approvals for Order Processing

  • Automated Provisioning of Cloud Resources

  • Credit Adjustments

  • Automated Renewals

  • Subscription Based vs Pay-per use

Dashboards & Reports
  • Automated Reconciled Billing

  • Realtime Cost & Usage Dashboards

  • Billing & Payment History

  • Notifications at Specified Thresholds

  • Dashboards with Key Metrics on Cost, Usage, Optimization

Solution Components
  • A Portal-cum-Marketplace solution for Digital Commerce

  • With pre-built “Distribution & CSP” industry specific components

  • Covering both business process and technology aspects

  • Leveraging RL Catalyst from Relevance Lab

  • Cloud Orchestration

  • Cloud Management

  • Automation with BOTs

Integrations for
  • eCommerce (Magento, Demandware, etc.)

  • Portal (Custom web app, Drupal, etc.)

  • Cloud (Azure, AWS, GCP, etc.)

  • Billing/Financial Apps (SAP, etc.), Document Management, etc

Solution Value Proposition
Increased Revenues
  • Get enhanced access to the re-seller eco system

  • Cross-sell and Up-sell multiple products/brands

  • Differentiate with competition

  • Offer a single-window, end-to-end, transaction, reporting and analytical platform

  • Offer a B2C like web experience to the B2B customers (re-sellers and enterprise customers)

Reduced Cost of Operations & Increased Efficiencies
  • Automate manual processes involving phone/email/physical documents

  • Integrate multiple processes covering the spectrum of players – Distributor, Partner (Re-seller), End-Customer, Vendor (Product OEM)

Faster Time to Market
  • Jumpstart your Digital Journey by leveraging this platform-led approach with pre-built industry-specific business process and tech component

Let's Talk
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