- Seamless “day-to-day” operations with high System Availability
- Reduced cost of support
- Asset Compliance
- Mitigate Security threats Governance, Risk and Compliance

Intelligent Automation using Freshservice ITSM and AWS Control Services with RLCatalyst
August, 2020AWS provides a Service Management Connector for ServiceNow and Jira Service Desk end users to provision, manage and operate AWS resources securely via...

Automate User On-boarding on AWS using Jira Service Desk
July, 2020As enterprises adopt popular Agile and DevOps tools and solutions from Atlassian, it is essential to create an end to end automation pipeline covering...

ServiceNow DevOps
June, 2020Using GIT configuration management integration in Application Development to achieve higher velocity and quality when releasing value-added features a...
60%
automation of Service Request
30%
increase in Solution Uptime
95%
accuracy of Asset Inventory (Hardware & Software)
25%
improvement in Resolution time of Security Events
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Incident Management
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Knowledge Base
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Self-Service Portal
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Standard Reports
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Automation Up to 25 Devices
-
Application Monitoring
-
Infrastructure Monitoring
-
Cloud Monitoring
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8*5 Coverage
-
Standard SLA
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Everything under Essentials and
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Critical Incident Management
-
Problem & Change Management
-
Custom & Scheduled Reports
-
Capacity, Network & Log Monitoring
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DB & Middleware Monitoring
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Asset & Contract Management
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Project Management
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24*7 Coverage
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Customizable SLA