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Create Compelling Customer Experience by leveraging Content & Commerce Capabilities
Featured Blogs 
2023 Blog

Relevance Lab Playbooks for Frictionless IT and Business Operations

 March, 2023

Relevance Lab’s (RL) focus on addressing the digital transformation jigsaw puzzle has a strategic investment in leveraging Products & Platforms to...

2022 Blog

Leveraging Microservices Architecture & Azure Platform

 December, 2022

In our increasingly digitized world, companies across industries are embarking on digital transformation journeys to transform their infrastructure, a...

2020 Blog

Frictionless E-Commerce with Shopify

 November, 2020

Working with a large enterprise customer supporting B2B and B2C business we leveraged Shopify to launch fully functional e-commerce stores enabling ne...

In today’s digital world, enterprises need to create great customer experiences for their end users. This can only be possible with great content and transaction. Partner with Relevance Lab and leverage the power of Adobe Experience Manager and Demandware to fuel customer experience and create a loyal customer base, which can help in expanding your business. 
Create customized digital experiences for your customers
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Relevance Lab has a strong capability in web content management with Adobe Experience Manager (AEM) as the platform of choice for building websites, mobile apps, and forms that makes it easy to manage your marketing content and assets. Relevance Lab has successfully harnessed the power of AEM and Commerce Center to build web-based marketing and merchandizing that enables business users to control all digital commerce experiences and processes across multiple channels.
Our experience includes
Whether we need to integrate into your CRM, e-commerce, billing, or any other mission critical system, we have probably done it before. We have performed some of the largest and most complex Adobe integrations - many of which involved several complex sub-systems.
New Adobe Implementation

An organization’s first Adobe implementation is the most important. It lays the foundation for all its future web operations and calls for a trusted partner that has experience in implementing custom solutions with the future in mind. We have performed numerous enterprise-level Adobe implementations, and helped deliver and manage experiences that are responsive, relevant, and consistent.

Adobe Experience Manager (AEM)

Adobe AEM is far beyond a CMS, it is the single most important platform for digital marketers. With AEM, organizations can realize the power of marketing engagement automation. We have implemented high-value Adobe solutions for clients who require more sophistication from their digital marketing presense. AEM enables management of all your digital marketing campaigns from one place.

Adobe Content Migrations

Most organizations have existing content and related digital assets that are either residing in an old CMS or scattered around in different systems in the organization. We have the skills and experience needed to reliably transfer all the web essentials over to Adobe. A library of custom scripts, tools, and a proven methodology allows us to tackle any migration.

Adobe AEM system integration

Enterprise web solutions need more than just a CMS to operate. Most websites rely on various other systems or databases to create a seamless experience for the end users. Our Adobe solutions are designed with extensibility and flexibility in mind.

Transform your digital commerce business
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Relevance Lab’s capability on Demandware has been forged based on work with strategic customers. We have helped to develop and manage custom digital commerce and mobile commerce sites. We have leveraged the ful set of Demandware components and customized several of them, including SiteGenesis2 and LINK cartridges, addressing specific business requirements.
Our areas of expertise include:

Digital Commerce

Build on digital commerce features such as merchandizing, promotions management and personalization, shared view of customers, products, prices, orders etc. Customize features and flows to your specific business needs.

Online Order Management

It facilitates basic retail functions such as initiation-of-funds capture and return, real-time inventory monitoring across the enterprise, managing access to carts and pricing, and promotions on all channels - web, mobile devices, and in-store. It also involves managing the KPIs.

Point of Sale

POS involves executing transactions, managing sales & returns, exchanges. Implement POS options such as traditional and mobile with tendering, inventory lookup and assisted selling. Buy, service and fulfil anywhere along with flexible buying options.

Predictive Intelligence

Aggregate, anonymize and build shared views of customer, order, product, inventory and promotion data across all channels and solutions for digital and in-store interactions using Demandware and assist in personalized product recommendations.

Store Operations

Streamline store management with access to real-time store performance dashboards and back-office workflow tools, building capabilities to manage in-store retail operations such as inventory control, back-office functions, cash management, transfers, and receiving.

Transforming the enterprise from an education portal to e-commerce platform
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