Overview
A top cloud communication platform provider specializes in empowering businesses with seamless voice, SMS, and chat solutions to enhance customer engagement.
INDUSTRY
Telecommunication
SERVICES/PLATFORMS
QA & Testing
Our client, a top cloud communication platform, specializes in empowering businesses with seamless voice, SMS, and chat solutions to enhance customer engagement. To maintain their competitive edge, they sought efficient test automation for ensuring reliable and high-quality services.
Friction Points
- Lack of Early Testing: Late-stage bug detection due to insufficient early testing and coverage.
- Frequent Requirement Changes: Constant updates disrupted the existing testing framework.
- Limited Test Data: Manual processes restricted comprehensive test data availability.
- Prolonged Regression Cycles: Manual testing slowed down releases and hindered market responsiveness.
Solution
- Python-Based Automation Framework: Built a flexible and scalable framework using Robot Framework to address the client’s evolving needs.
- Keyword-Driven Framework with Parameterization: Ensured broad test coverage and easy modification of test scenarios.
- CI/CD/CT Pipeline Integration: Implemented an integrated pipeline with Jenkins, Bitbucket, and Test Rail to automate continuous testing and delivery.
Impact
- 80% API Automation & 60% UI Test Coverage: Achieved extensive coverage, boosting efficiency and reliability.
- Faster Test Cycles: Enabled quicker execution and broader coverage, ensuring higher-quality releases.
- Optimized Testing Process: Early issue detection reduced the overall testing time and costs.
- Reusable Framework Components: Enhanced adaptability for various environments, speeding up test automation.