Overview
A leading US-based financial services company specializing in security finance, offering risk management, investment strategies, and asset protection solutions.
INDUSTRY
Financial Services
SERVICES/PLATFORMS
Testing & QA
A financial services client experienced significant quality assurance delays deploying its new system. They required an independent assessment of software test maturity, test management practices, and testing process gaps.
Friction Points
- Missed Delivery Milestones: Delays impacted operational efficiency.
- Post-Go-Live Issues: Service reliability suffered due to production problems.
- Testing Bottlenecks: Time-consuming regression and manual release testing.
- Integration Delays: Challenges in end-to-end testing with downstream applications.
- Agile Process Gaps: Lack of agile expertise hindered task prioritization and follow-ups.
- Dependency on DevOps: QA reliance on DevOps for build slowed execution.
Solution
- In-Sprint Validation: Focused on early issue detection, reducing reliance on documentation.
- Enhanced Defect Management: Automated Jira metrics, severity definitions, and dashboards improved tracking.
- Integrated End-to-End Testing: Coordinated efforts among development, QA, and business teams ensured smoother downstream testing.
- Streamlined Automation: Improved logging and granular test cases reduced redundancy, saving 15%-20% in time and resources.
- QA Empowerment: Enabled QA leads to execute builds, accelerating root cause analysis (RCA).
Impact
- Improved Delivery: Releases shifted to a 15-day cycle.
- Boosted Collaboration: Enhanced teamwork led to early issue detection and faster change resolution.
- Optimized Testing: Automation efficiencies reduced time and resource consumption.