Streamlining BPO Operations Efficiently

We assisted Startek in expediting their cloud migration, and bolstering data analytics, scalability, and security, all while resolving legacy issues.

Outcomes

25%

rSavings of 50K annually on current spend on AWS Infrastructure

15K

Savings on %15K annually by implementing the advisory findings on Azure Enviroment.

100%

Security and Compliance: Automation Led 5 Layer Security and Compliance Maturity Model. No Sev-1 issues in last 12 months

3 to 2+

Consolidate from 4 Cloud Providers to 2 (Standardization)

Solutions Approach

  • Analysis: Audit all three Cloud Providers  (AWS, Azure, GCP) cloud expenses. Measure and detect the gaps against Performance Efficiency, Cost Optimization, Reliability and DR, Operational Excellence, and Security Posture.
  • Optimize: Optimized the workloads across environments by under-provisioning/removing the workloads based on the analysis and recommendations. Identified the anomalies and took corrective action thereby increasing the Security posture. Optimal Usage of workloads resulted in savings across all 3 Cloud Providers.
  • Operate: For Continual improvement, Relevance Lab suggested a framework. All digital applications to follow the ‘Deploy in the Cloud’ Framework to leverage the power of Cloud data Security, User Experience, Security Monitoring, and app scalability

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